Case Study: Cover Oregon, Oregon State & Oracle
This is one of two Case Studies on recent government project failures that I was asked to review. I am providing this assessment as a public service. The other assessment is on the Massachusetts Division of Unemployment Assistance.
In order to comply with the Affordable Care Act, the State of Oregon made the decision to build its own Health Insurance Exchange (ORHIX). An online portal to allow applicants was supposed to go live October 1, 2013. As of March 30, 2014 the site was not functional and all ORHIX applications must be processed from paper applications.