Project Management Only
We all know ethics plays a large role in running projects. When you are rescuing a project and trying to solve root cause issues, however, it is even more critical. When projects have gotten to the point of requiring rescue, the actions of bringing in a recovery manager are usually coincident with talking to lawyers about alternative routes. One must be very thorough and mindful of the fact that news of the failure can hurt stakeholders, stockholders, and ordinary innocent people.
The subpoena shows up at the front desk and you get the call to come and pick it up. You get that nauseating feeling in your gut that it is going to be a long day… no… a very long year. The subpoena asks for every contract, statement of work, change order, log, email, document, physical mail, specification, test document, picture, drawing, scratch note, etc. that ever existed on your project. You reflect back on the project and wonder how many corners you cut for the sake of getting the project done.
People or Process, as the name implies, looks directly at the role of people versus process in a project’s success or failure. The focus on process is a needed component, but does not obviate the need to manage people. Unfortunately, the trend over the last fifteen years has been to focus on process and reduce the project to a checklist of tasks. This has created a culture that neglects the value of a manager with people skills.