The Second annual SoCal ASQ meeting at Cal Poly.Methodologies Role in Failure People or Process, as the name implies, looks directly at the role of people versus process in a project’s success or failure. The focus on process is a needed component, but does not obviate the need to manage people.  Unfortunately, the trend over the last fifteen years has been to focus on process and reduce the project to a checklist of tasks.  This has created a culture that neglects the value of a manager with people skills. This presentation uses case studies and class interaction to underscore the how people make or break the project. Attendees learn the importance of working closer with the people on the project by looking at four areas: The Project Manager; Project Inception; Project Methodology; Technical team members. By the end of the presentation, attendees will understand the importance of balancing people and process and where to focus their efforts. The benefit of being more involved with the inner workings of the project will be evident.