Todd Williams

Todd Williams

Thursday, 24 September 2015 14:26

Challenges In Executive Project Sponsorship

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eCameron took a serious look at project sponsorship by conducting a series on non-scientific interviews. Initially the focus was the healthcare industry. As patterns started to emerge, however, others outside of that industry expressed serious interest. To address that interest and better understand the larger issue we expanded the interviews to outside healthcare. Candid and confidential interviews were conducted with project related personnel including executives, sponsors, project managers, and Project Management Office (PMO) managers. In summary:

  • Sponsorship is an issue in all business domains.
  • Good sponsorship is an essential component in creating successful projects.
  • Many issues are pervasive across industries.
  • Sponsors need to work with project managers to design a successful project outcome.
  • Sponsor roles are neither properly defined nor supported.

This white paper presents the results of the research and highlights areas where organizations need to improve to change their project success rates.

Thursday, 24 September 2015 12:16

Your CRM Implementation Is Going To Fail

Customer Relationship Management (CRM) implementations fail at an alarming rate. For the last fourteen years, numerous independent parties have come up with the same dismal statistics. In fact, your implementation probably will not meet your goals either. The graphic above does not bode well for anyone heading out on that journey. To be sure, configuring the software is significantly more difficult that it appears at first glance. As much as one wants to blame Salesforce, Microsoft, or some other software vendor, though, the trouble lies much closer to home.

For the astute onlookers it is easy to tell when the implementation is going the awry. It is the argument over who is going to drive the project—IT or Sales and Marketing. Unfortunately, these are the wrong people to have in the discussion.

Sunday, 13 September 2015 17:47

IT: We Don't Need No Stinking Leadership

I have never posted email marketing results, because... well, let's face it... it is kind of tacky. Now and then, however, there is a story to be told. In my opinion, this set of statistics is a little over-the-top in what it shows. I can only see one way to interpret it other than Information Technology "leaders" simply do not care about leadership.

To understand how I can make such a brash statement, you need a little background...

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Projects are never a success when they are delivered—their product must be adopted to declare success. Whether you are delivering a process for HR, creating new model of cell phone for your customers, or implementing a new ERP system for your company, if they do not see value in the output of your project, it is a failure. Most project teams, however, are focused on maintaining scope, schedule, and budget, they are far removed from the end-user, and they have little concept on how to persuade someone to use what they are developing. The fact of the matter is, though, that if they are the first people involved in the making a tangible product that their customers can use, adapt, and enhance to create value.

Organization Change Management for Project Teams helps your project manager, their teams, and their stakeholders:

“He did a fantastic job. In three and a half hours he not only familiarized our people with the psychology of change, but also walked them through how the proposed changes for next year will impact them and our clients.”

Christine Herb, VP Professional Services
Institute of Management Accountants

Organization Change Management: What would you do?

"Our Changes just don't stick!" That is the cry of too many executives exasperated by the waste of resources trying to get people in their organization to adopt new processes. A major portion of the reason is the lack of an organization change management (OCM) mentality in the organization. This is no more apparent than in the method in which initiatives and their constituent projects are executed. Lack of end-user involvement and adoption accountability are at the core of this failure.

Executive Sponsorship: What would you do?

Few will disagree that sponsorship is critical to project success, yet how many times to you hear, “Our project sponsor is not engaged!” Our research shows that 80% of all PMs will tell you that engagement is the primary issue they face with the executive sponsor. Even more serious, when discussing the topic with executives, a very large majority will say that consistent, high-quality sponsorship is the number-one problem they see in executing initiatives successfully. 

The dearth of corporate leadership is stifling. Daily executives struggle with this reality. The challenge is creating the best learning environment for employees to debate situational leadership challenges. Too many times they are learning on-the-job and making costly mistakes leaving collateral damage in the workplace. Wouldn’t it be nice to have an environment where people could test their reactions to situations that have actually arisen and debate the appropriate resolution in a safe environment?

Too often, project managers and their stakeholders lack the visibility into how their project's fit into the business' grand vision. Think how wonderfully your business would run if everyone from the C-suite to the feet on the street understood how to maintain focus executing business strategies.

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Ask for more info below, or if you are convinced, just add it to your cart.

Balanced Scorecard for Project Managers helps your project managers and their stakeholders:

  1. Understand what is valuable for your organization.
  2. Reduce miscommunication.
  3. Focus their energies and your resources.

Organizations the world over use balanced scorecard to define their strategic goals. However, balanced scorecard only works if its information is disseminated throughout the organization. This workshop helps PMO managers, executive sponsors, project managers, and their project teams understand why and how a strategy is defined, the use of activity and strategy maps, and how they apply to the organization's projects.

Switch: How to Change Things When Change Is Hard

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Author:Chip Heath
Publisher: Crown Business
Released: February 2010
Type: Hardcover
Pages: 320
ISBN:978-0201835953

Projects drive change and you need to get people to switch to that change to make your project successful. Switch is a great book on how to help make that happen.

Why is it so hard to make lasting changes in our companies, in our communities, and in our own lives?

Page 3 of 31

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