Without a doubt, processes are required in nearly any business, they cannot replace leadership. Unfortunately, the trend over the last twenty years has been to focus on process and reduce our daily work to a set of checklists. Certification companies have promoted this concept to a point where organizations turn away good talent for lacking a given certification. This has created an organizational culture that neglects the value of people skills. Now some certification organizations are trying to backfill their offerings with leadership and business knowledge as well as accepting alternative methodologies.
At the core of this, at least in part, are behavioral theories from the earlier 1900s conflicting with theories of the twenty-first century--are people a necessary evil in a company or are they a valued asset that wants to support the company in any manner. The answer is found in the middle and depends on a wide array of factors including the maturity of the organization, types of projects, the type of work performed, and the culture of the organization.
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People or Process uses case studies and audience interaction to underscore where process fits and how people make or break a project. Attendees learn the importance of working closely with the people on the project by looking at the following areas:
- Team members and project managers leading their teams as well as their leaders and customers
- Project sponsorship
- Methodology selection
- Team members leading customers
The audience gains a basic understanding of:
- The value, application, and limits of processes
- Leadership without authority
- The basics of motivating people
- An understanding of cognitive behavior theory
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This is a 60- or 90-minute presentation